We want your Ostera London pieces to reach you smoothly and on time. Here's everything you need to know.

Where we ship

We currently ship across the United Kingdom.

Delivery times

Orders are processed within 1–2 business days. Standard UK delivery typically takes 5–9 business days from dispatch. You'll receive a tracking link by email the moment your order ships.

Delivery cost

Free UK delivery on all orders — no minimum spend.

Tracking your order

As soon as your parcel is on its way, we'll email you tracking details. If you haven't received tracking within 3 business days, please contact us at osteralondon@gmail.com.

Questions?

Our customer care team is here Monday–Friday, 9am–6pm (GMT). Email osteralondon@gmail.com and we'll be glad to help.